Mission possible: improve the welfare of counselors through their emotional intelligence
DOI:
https://doi.org/10.5944/reop.vol.28.num.1.2017.19356Keywords:
emotional intelligence, life satisfaction, engagement, burnout, counselorsAbstract
ABSTRACT
This paper examines the benefits of emotional intelligence in various dimensions of personal and professional well-being such as engagement, life satisfaction and perceived stress in a sample of counselors, considering that emotional intelligence have been identified as necessary in the professional profile of the labor counselors and educational counselors.The study was carried out under a quantitative approach. Sampling was conducted a non-random sampling incidental voluntary sample and anonymous of 39 job counselors and 37 educational counselors, who completed translated into Spanish versions of the Scale of perceived emotional intelligence (Wong and Law, WLEIS), the Maslach Burnout Inventory (Maslach y Jackson, MBI), Engagement Scale (Salanova, Schaufeli, Llorens y Grau Peiró, UWES), and life satisfaction Scale (Dianer, Emmons, Larsen and Griffin, SWLS)Overall, the results indicated, in both samples, positive correlations between emotional intelligence and engagement and emotional intelligence and life satisfaction; and positive correlations between emotional intelligence and personal fulfillment factor of burnout; and negative between emotional intelligence and the other two dimensions of burnout (exhaustion and depersonalization). Also, the results identify emotional intelligence as a predictor of life satisfaction, the engagement and burnout situation.The results go in the same direction as reported in previous studies. These findings suggest that level of emotional competence of counselors is a personal resource that helps them feel excited, motivated and involved with their work.
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