Digital Transformation in Higher Education: The UOC Case
DOI:
https://doi.org/10.5944/ried.26.1.33998Keywords:
digital transformation, university, digital maturity, teaching method, managementAbstract
The global pandemic caused by COVID-19, has boosted the integration of online learning in Higher Education settings (HE), and traditional universities have been forced to adapt to hybrid learning systems. Digital Transformation is a process that must be carried out by universities and requires substantial and strategic changes in all of its processes. This work presents the case of a university created and developed fully online. The experiences of this university can be useful for other institutions that need to follow a similar path. The presented research was developed in the framework of a European project: "Empower Competences for Onlife Learning in HE'' (ECOLHE), developed by a consortium of institutions from several European countries. This research applies several data gathering tools such as in-depth interviews with academic government, focus groups involving teachers-researchers, teachers-tutors and administrative staff and an online survey administered to students. In this work, visions on the elements and difficulties of a digital university are presented: technology must be a way for the improvement of teaching, research, and knowledge sharing, and the change from a traditional face-to-face setting to an online or hybrid system doesn’t consist in only applying digital technologies. In addition, we present some lessons learnt that are useful for the implementation of digital transformation in HE institutions.
FULL ARTICLE:
https://revistas.uned.es/index.php/ried/article/view/33998/26880
Downloads
References
Abu Talib, M., Bettayeb, A. M., y Omer, R. I. (2021). Analytical study on the impact of technology in higher education during the age of COVID-19: Systematic literature review. Education and Information Technologies, 26(6), 6719-6746. https://doi.org/10.1007/s10639-021-10507-1
Arango Serna, M.D., Branch, J. W., Castro Benavides, M., y Burgos, D. (2018). Un modelo conceptual de transformación digital. Openergy y el caso de la Universidad Nacional de Colombia. Education in the Knowledge Society: EKS, 19(4), 95-107. https://doi.org/10.14201/eks201819495107
Artino, A. R., la Rochelle, J. S., Dezee, K. J., y Gehlbach, H. (2014). Developing questionnaires for educational research: AMEE Guide No. 87. Medical Teacher, 36(6), 463-474. https://doi.org/10.3109/0142159X.2014.889814
Babatunde Adedoyin, O., y Soykan, E. (2020). Covid-19 pandemic and online learning: the challenges and opportunities. Interactive Learning Environments. https://doi.org/10.1080/10494820.2020.1813180
Cabero-Almenara, J., y Llorente-Cejudo, C. (2020). Covid-19: transformación radical de la digitalización en las instituciones universitarias. Campus virtuales, 9(2), 25-34.
Chinkes, E., y Julien, D. (2019). Las instituciones de educación superior y su rol en la era digital. La transformación digital de la universidad: ¿transformadas o transformadoras? Ciencia y Educación, 3(1), 21-33. https://doi.org/10.22206/cyed.2019.v3i1.pp21-33
Choudhury, S., y Pattnaik, S. (2020). Emerging themes in e-learning: A review from the stakeholders’ perspective. Computers & Education, 144, 103657. https://doi.org/10.1016/j.compedu.2019.103657
Creamer, E. G. (2018). An introduction to fully integrated mixed methods research. SAGE publications. https://doi.org/10.4135/9781071802823
Duart, J. M., Salomón. L., y Lara, P. (2006). La Universitat Oberta de Catalunya (UOC): innovación educativa y tecnológica en educación superior. RIED-Revista Iberoamericana de Educación a Distancia, 9(1-2), 315-344. https://doi.org/10.5944/ried.1.9.1039
Đurek, V., Ređep, N. B., y Kadoić, N. (2019). Methodology for Developing Digital Maturity Model of Higher Education Institutions. Journal of Computers, 14(4), 247-256. https://doi.org/10.17706/jcp.14.4.247-256
Espinosa, M. P. P., Porlán, I. G., y Sánchez, F. M. (2018). Competencia digital: una necesidad del profesorado universitario en el siglo XXI. RED. Revista de Educación a Distancia, (56), 1-22. https://bit.ly/3DDoMAA
Flick, U. (2018). An introduction to qualitative research. SAGE Publications. https://doi.org/10.4135/9781529716641
García-Peñalvo, F. J. (2021). Transformación digital en las universidades: Implicaciones de la pandemia de la COVID-19. Education in the Knowledge Society: EKS, 22, 1-6. https://doi.org/10.14201/eks.25465
Gebayew, C., Hardini, I. R., Panjaitan, G. H. A., Kurniawan, N. B., y Suhardi, A. (2018). A Systematic Literature Review on Digital Transformation. International Conference on Information Technology Systems and Innovation (ICITSI), 2018, pp. 260-265, https://doi.org/10.1109/ICITSI.2018.8695912
Gobble, M. M. (2018). Digital strategy and digital transformation. Research-Technology Management, 61(5), 66–71. https://doi.org/10.1080/08956308.2018.1495969
Gómez, J. (Ed.). (2021). UNIVERSITIC 2020. Análisis de la madurez digital de las universidades españolas. Crue Universidades Españolas. https://bit.ly/3dmQcQB
Gong, C., y Ribiere, V. (2021). Developing a unified definition of digital transformation. Technovation, 102, 1-17. https://doi.org/10.1016/j.technovation.2020.102217
Hinings, B., Gegenhuber, T., y Greenwood, R. (2018). Digital innovation and transformation: An institutional perspective. Information and Organization, 28(1), 52-61. https://doi.org/10.1016/j.infoandorg.2018.02.004
Kuzu, Ö. h. (2020). Digital Transformation in higher Education: A Case Study on Strategic Plans. Высшее образование в России, 29(3), 9-23. https://doi.org/10.31992/0869-3617-2019-29-3-9-23
McCrudden, M. T., Marchand, G., y Schutz, P. (2019). Mixed methods in educational psychology inquiry. Contemporary Educational Psychology, 57, 1-8. https://doi.org/10.1016/j.cedpsych.2019.01.008
Prendes, M. P., Gutiérrez, I., y Martínez, F. (2018). Competencia digital: una necesidad del profesorado en el siglo XXI. RED. Revista de Educación a Distancia, 56, 1-22. https://doi.org/10.6018/red/56/7
Quinton, S., y Reynolds, N. (2018). Understanding research in the digital age. Sage. https://doi.org/10.4135/9781529716573
Rikkerink, M., Verbeeten, H., Simons, R. J., y Ritzen, H. (2015). A new model of educational innovation: Exploring the nexus of organizational learning, distributed leadership, and digital technologies. Journal of Educational Change, 17(2), 223-249. https://doi.org/10.1007/s10833-015-9253-5
Sangrà, A., Badia, A., Cabrera Lanzo, N., Espasa Roca, A., Fernández Ferrer, M., Guàrdia, L., Guasch Pascual, T., Guitert, M., Maina, M. F., Raffaghelli, J. E., Romero Carbonell, M., y Romeu Fontanillas, T. (2020). Decálogo para la mejora de la docencia online. Editorial UOC. http://hdl.handle.net/10609/122307
Schettini, P., y Cortazzo, I. (2015). Análisis de datos cualitativos en la investigación social. Editorial de la Universidad de la Plata. https://doi.org/10.35537/10915/49017
Schophuizen, M., y Kalz, M. (2020). Educational innovation projects in Dutch higher education: bottom-up contextual coping to deal with organizational challenges. Int J Educ Technol High Educ., 17, 36. https://doi.org/10.1186/s41239-020-00197-z
Shannon-Baker, P. (2015). Making Paradigms Meaningful in Mixed Methods Research. Journal of Mixed Methods Research, 10(4), 319-334. https://doi.org/10.1177/1558689815575861
Stake, R. (2013). Estudios de casos cualitativos. En N. Denzin, y E. Lincoln (coords.), Las estrategias de investigación cualitativa, 154-197. Gedisa.
Stevens, G. J., Bienz, T., Wali, N., Condie, J., y Schismenos, S. (2021). Online university education is the new normal: but is face-to-face better? Interactive Technology and Smart Education, 18(3), 278-297. https://doi.org/10.1108/ITSE-08-2020-0181
Stupnisky, R. H., Weaver-Hightower, M. B., y Kartoshkina, Y. (2014). Exploring and testing the predictors of new faculty success: a mixed methods study. Studies in Higher Education, 40(2), 368-390. https://doi.org/10.1080/03075079.2013.842220
Tobi, H., y Kampen, J. K. (2018). Research design: the methodology for interdisciplinary research framework. Quality and Quantity, 52(3), 1209-1225. https://doi.org/10.1007/s11135-017-0513-8
Vogelsang, K., Brink, H., y Packmohr, S. (2020). Measuring the Barriers to the Digital Transformation in Management Courses – A Mixed Methods Study. Lecture Notes in Business Information Processing, 398 LNBIP, 19-34. https://doi.org/10.1007/978-3-030-61140-8_2
Wynants, S., y Dennis, J. (2018). Professional development in an online context: opportunities and challenges from the voices of college faculty. Journal of Educators Online, 15(1). https://doi.org/10.9743/JEO2018.15.1.2