The only ticket window of environmental certification

Abstract

From the beginning of the century XXI the modernization of the public sector encouraged by the Tic has triggered a series of positive aspects and negatives for the citizens; Enter the most innovative reforms that you have suffered the governmental environ- ment in front of the fomentation of the electronic processes through the electronic Government. The use of the Tic attempts to reform some processes of the public step and to link the citizens with Administration in order that that you decrease the bureaucratic load in the steps, to promote convert in a tool the civic participation itself actively, to strengthen the confidence in the State, viabilizar and to increment the transparency and accountability. The modification of models and governmental policies for the States has brought his implementation. XX, event make the activities that citizens accomplish with the Public Administration themselves of electronic form since late the century that city has advanced with smart.